Privacy policy

Claro attaches importance to your privacy, in case the user of the website requests personal information:

The person responsible for processing, Claro, Nijverheidslaan 1527a, 3660 Oudsbergen, België respects the Belgian law of 8 December 1992 regarding the protection of privacy in the processing of personal data.

The personal data you provide will be used for the following purposes: only for your info.

You have a legal right to access and any correction of your personal information. Proof of Identity (copy ID) allows you to obtain your personal information free of charge through a written, dated and signed application to Claro, Nijverheidslaan 1527a, 3660 Oudsbergen, België ( If necessary, you can also ask to correct the information that would be incorrect, not complete or not pertinent.

In case of direct marketing data: You can oppose the use of your direct marketing data for free. To this end, you can always contact Claro, Nijverheidslaan 1527a, 3660 Oudsbergen, België (

Your personal information will not be passed on to third parties.

Claro may collect anonymous or aggregated data of a non-personal nature, such as the browser type or IP address, the operating program you use, or the domain name of the website where you came to the Claro website, or along which you are leaving. This allows us to permanently optimize the Claro website for the users.

The use of “cookies”

While visiting the website, "cookies" can be placed on your computer's hard drive. A cookie is a text file that is placed by the server of a website in your computer's browser or on your mobile device when you consult a website. Cookies can not be used to identify people, a cookie can only identify a machine.

You can set your Internet browser to prevent cookies from being accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently removed from your hard drive. This can be done through your browser settings (via the help function). Please note that certain graphics may not appear correctly, or you may not be able to use certain applications.

By using our website, you agree to our use of cookies.

Google analytics

This website uses Google Analytics, a web analytics service offered by Google Inc. ("Google"). Google Analytics uses "cookies" (text files that are placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) is transferred to and stored by Google on servers in the United States. 

Google uses this information to keep track of how to use the website, to set up website activity reports for website operators and other services related to website activity and internet usage. Google may provide this information to third parties if Google is required to do so by law, or in so far as these third parties process information on behalf of Google. Google will not combine your IP address with other information about Google. 

You can refuse the use of cookies by choosing the appropriate settings in your browser. However, we remind you that you may not be able to use all of the features of this website in that case. By using this website, you consent to the processing of the information by Google in the manner and for the purposes described above.